Complaints and Appeals

Complaints and Requests

Application channels, response times, and contact information

Application Channels
Call Center	You can submit your complaints and requests by contacting our 170 Call Center. The center is available 24/7, seven days a week.
Online Request	You can submit your suggestions and requests via the online chat located in the bottom right corner of our website.
Social Media	You can reach out to us by sending a direct message to our official SM accounts (Facebook, Instagram, LinkedIn).